Terms & Conditions

By booking a session at Warren Park you agree to the terms and conditions as set out below.

WARREN PARK – TERMS AND CONDITIONS OF USE

It is important that you have read and understood these terms and conditions and by booking a session with Warren Park you accept all of these conditions in line with our health and safety policy, and our insurances.

The purpose of these terms and conditions of use are to maintain the quality of the Park and the safety of the users and the facilities – ensuring all users can have a great time in the Park.

These Terms and Conditions permit the Client to use Warren Park for exercising dogs under close personal supervision at all times.

By using the facilities at Warren Park (hereafter referred to as ‘Warren Park’), you (hereafter referred to as ‘The Client’), automatically agree to these terms and conditions.

Dangerous Dogs Act

Unfortunately at this stage are insurance will not allow us to have any dogs defined as dangerous dogs by the Dangerous Dogs Act 1991 or the Dangerous Dogs (Northern Ireland) Order 1983, within the park.

Liability Overview

Use of Warren Park is entirely at your own risk
Warren Park accepts no liability for the death of, or any injury of any person or dog, or for damage to any property
Warren Park accepts no liability for any losses, claims, actions, damages, costs, expenses or other liability incurred whilst onsite
Vehicles and contents are left at their owners risk
Yours and your dogs' behaviour and actions are your sole responsibility and no claim can be made against Warren Park
You are liable for any damage caused inside and outside of the park by you, your dog(s) or any person in your party
All dogs must be covered under their own third party insurance (public liability insurance). This is usually included in your pet insurance
We are located in a rural setting amongst working farmland and therefore Warren Park may not be suitable for all dogs due to the sounds of gun shots, bird scaring devises and occasional farm machinery operating in nearby land. Please assess the suitability for your own dog
Every effort is made to maintain the park but it should be accepted that the park will be muddy at times and the ground will be uneven in places.
Users must also inspect the park to ensure that it is suitable for use by their dog/s, fence height etc. before letting their dog off lead
The park is surrounded by a 6 foot high dog & boar fence however if your dog(s) can jump high fences, climb or is likely to dig themselves out then the park may not be totally secure for you. We do not accept responsibility for escapees
The ground is uneven and therefore due care must be taken at all times to ensure your own comfort and safety when walking. Please ensure you are wearing appropriate footwear for your session

The Session

Bookings last 50 minutes so please carefully check your arrival time. This INCLUDES time for you to retrieve your dog, get them into your vehicle and vacate the area prior to the next appointment. Dogs must be back in the car before the end of the 50 minute session to allow for the next dog to enter at their allotted time.
If you struggle to recall your dog please allow enough time to get them back on a lead so you can depart the park at the correct time. Alternatively use a longline and harness to enable you to get hold of them safely and promptly.
Please leave promptly at the end of your session, even if you arrived late. Any user who overstays will be restricted from using the park in the future
PLEASE DO NOT ARRIVE EARLY as this will limit the enjoyment of the users before you and/or cause their dogs stress. Please do not wait by the gateway either as this will have implications for the current user.

Arriving & Leaving the Warren Park

The mobile signal may be weak for some networks so please ensure you have your code prior to arriving at the park. This will be sent to you 2 hours before through the email given. It is your responsibility to ensure correct details have been left.
Please arrive cautiously, and before opening the outer gate, check that the previous user isn’t in the car park loading their dog back into their vehicle
You must not at any time park on ANY grassed area. Parking of vehicles is only permitted in the designated parking area, inside the Park perimeter on the hard standing and not outside the gate.
Please do not attempt to open the outer gate whilst any dogs are in the park area, even if they are on lead. It is extremely important not to enter the parking area when the previous user is still in the park or still in the car park as this could have serious consequences for nervous or reactive dogs
The previous session will vacate the parking area and is expected to lock the gate behind them before leaving, even if someone is waiting for the next session. This is to ensure that only authorised people with their code can gain access.
If the previous appointment is still in the park when your booking starts, please inform us immediately by calling 07508058722
Never enter the enclosed park while somebody else is in it. There is a padlock to lock yourself in to prevent anyone from entering when you are inside
Once the park is vacated input your gate code into the padlock if you have closed the lock and relock the park behind you. This is very important. If someone asks you to leave the park unlocked simply let them know that the terms of use mean that you must lock the park. Please let us know of this as soon as you can
Never divulge your gate code to anyone

DO’S & DON’TS

Any user failing to pick up dog waste will lead to the refusal of future use. We allow disposal of dog waste only in the numerous bins provided around the park.
Dogs must be kept on leads until safely inside the secure park boundary and the gate closed
Please make sure the park gate is closed immediately upon entering and leaving the park
Children are welcome on the park but must be supervised by an adult at all times. The enrichment areas and activities are designed to be used by the dogs only and people should not attempt to climb on them
Please be aware that the park may be muddy, particularly during the winter months so ensure that you wear appropriate footwear.
Please do not climb on any fencing or gates
Please do not cause any obstructions
Do not drop litter or leave toys or uneaten treats in the park. Dogs may swallow them and become ill so please take everything home with you at the end of your session
No drones or other mechanically propelled devices are permitted on the parks
The standard booking fee covers 6 dogs without prior permission. If you would like to bring more dogs, you must gain permission. This will only be permitted in certain circumstances and may include an extra charge.
If you wish to share your slot with friends, it is your responsibility to ensure that they read and agree to these Terms of Use. Please ensure that all dogs get along before bringing them to the facility and remember a maximum of 6 dogs unless you have permission for more for the session.
If sharing your slot with friends, a maximum of 6 vehicles is permitted per booking when using the Park.
The booking is personal to the Client and may not be transferred or sub-let this consent to any other person, without prior consent from Warren Park
At no time should a dog(s) be tethered to any structures on site i.e. fencing, posts, gates etc

Etiquette　

Warren Park provides a safe haven for many dogs and their owners. Please give people and dogs plenty of space. Any disrespectful behaviour will lead to refusal of future use
Please respect neighbours’ privacy
Although Warren Park is intended to be a safe space for all dogs with behavioural issues, dogs who exhibit excessive, persistent patterns of barking behaviour may be restricted from using the facility for the peace of our farming neighbours

Obstacles

Warren Park is not liable for any death, damage, injury or loss to any person or animal while using the facility or the obstacles within it, or to any third party as a result of any person or dog
The enrichment obstacles are designed for canine use only. Before using the facility or the equipment within it, please ensure that dogs are physically fit, old enough and strong enough to perform activities safely
Do not use obstacles in wet or icy conditions as surfaces become slippery
Dogs must never be picked up and placed on obstacles but instead left to explore them freely and only if they choose to
Never push dogs to do anything that they are not physically or mentally capable of. Allow dogs to go at their own pace and always give them the option of not doing something

Health & Welfare

Dogs must be in a good state of physical health, we recommend vaccinations and or titre testing. They must also be free from flea, tick and worm parasites
Do not bring your dog to the park if they or any other pets in your household are or have been unwell in 48 hours prior to your visit. Doing so could be harmful to other dogs
All sessions must comply with Warren Park’s positive reinforcement training values. We reserve the right to cancel or end any session that may not comply
Harsh handling of dogs, either verbal or physical is not allowed
The use of 'tools' such as prong or pinch collars, electric devices or check chains are not permitted and must be removed before dogs are allowed to “play” in the park
Never leave dogs unattended in the park – if you chose to leave your dogs in the vehicle whilst you exercise other dogs in the park, please ensure their welfare is managed and they are not disturbing our neighbours

Emergency Mobile Contact

The mobile number 07508058722 will get you in contact with a member of staff. The phone is only manned during operating hours. All calls and messages outside of this time will not be seen until opening hours.
Call this number if you need a member of staff on site for assistance due to accident or injury while in the Park
Call this number if you cannot gain access to the park and have followed the online video on how to open the padlock.
Message this number with a photo where possible of any damage to obstacles, fences, gates, or holes stating location so they can be repaired or made safe ASAP
Call this number if the previous user is still in the Park on your arrival at your allotted time. If they leave immediately please send us a message so we are aware.

Medical/Veterinary Emergency

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Emergency Vet: Taylor Vets (Brackley) 01280 733800

Cancellations & Amendments

No extension is allowed for late arrival to the park you must leave at your designated time of departure
No refunds are given for no-show to session booking
Cancellations and amendments must be made 24 hours in advance of the scheduled booking to qualify for a refund (cancellations). A 50p admin charge is applicable for all cancellations
We reserve the right to close the park at any time, for which a full refund will be given. Cancellation will be notified to the park user/booker using the contact details provided by you.

Privacy

Warren Park is committed to ensuring that your privacy is protected. We hold your personal information in order to provide you with a service and for internal record keeping. Your name is needed to track payments and your email address and/or phone number is needed to send you the gate access code. If you opt in to receive news updates from us you have the option to opt out at any time. We will never pass your information to any third party. By processing your booking and indicating that you would like to receive further information from us, you consent to us using your personal information in the above ways.

Prices

Warren Park services are subject to regular price review

Responsibility/Release and Assumption of Risk

Client acknowledges that the Services offered may be an activity in which damage or injury to animal(s) and/or persons may occur. Client will assume full financial responsibility for the actions of their animal(s) and any person(s) in their party. I/We Client understand and are aware that the Services described in this Agreement contain inherent risks and dangers which could result in death, injury and/or damage to and/or by Client’s animal(s) which may arise resulting from, but not limited to, the risks of rural settings such as uneven ground, holes, or floods, the hazards of all types of traffic, dangerous dogs and animals, interaction with people and other animals, dog aggression, dog attacks, injury to animals or persons, exposure to areas with novel or unfamiliar stimulus, all types of weather and/or unsafe conditions, the dangers of civil disturbance, the forces of nature. In consideration of, and as part of the payment for the Services provided herein, I/We Client have and do hereby expressly assume all of the above risks. The terms of this agreement shall serve as a release and express assumption of risk for myself, my animal(s), my guest(s), my heirs, assignees, administrators, executors, and all members of my family, including any minors.
I have read and fully understand the provisions and the legal consequences of this Release and Assumption of Risk and I hereby agree to all its conditions, especially noting and agreeing to the release of Warren Park, and its agents, employees, officers, directors, associates, affiliated companies, subcontractors, and related individuals to the extent permitted by law, from liability for death, injury or damage to or by my animal(s), and assume all risks thereof and full financial responsibility for the actions of my animal(s).
Warren Park, may use their discretion to stop and end the service at any time that an animal poses a danger to the safety or health of itself or other dogs, people or employees
Severability: If any provision of this agreement is deemed to be unenforceable for any reason, this will not affect the validity and enforceability of any other provision of this Agreement
Either Client or Service Provider has the right to terminate this Agreement at any time by notice to the other. Client acknowledges that Services will cease upon termination of this Agreement. This Agreement supersedes all other agreements, written or oral, between Client and Service Provider.

Marketing and Publication

We reserve the right to use any material, including texts and images sent to us (in any format) or via our Social Media, for the purposes of marketing with your permission.

Promotional Codes and Offers

We reserve the right to withdraw promotional codes and offers at any time.
Data Protection - We will keep your details on file to enable us to process this booking. By registering on the booking system you agree to us holding this information.
All the data you provide to Warren Park is given by your consent and is of legitimate interest to enable you to receive confirmation and reminder emails which detail the entry code to the park.
It is vital to have contact details so we can reach you in an emergency, such as a park closure or sudden code change.
You can access, view and edit your Registration Information, through your account on the booking system at any time.
You can request deletion of the account if you do not want these details to be held, but they are vital for you to be able to use the park. Any deletion requests will be completed with 28 days
The security and privacy of your information is taken seriously at Warren Park, and we will never share your information with others without your written consent.

Variations To Agreement

Warren Park reserve the right to vary these terms and conditions at any time. Any variations so made shall be deemed to be incorporated in these Conditions.

Use Of The Warren Park

By using the Warren Park, it is accepted that the user has read and agreed to all these terms of use.
Right Of Entry: Warren Park shall be allowed access at any time onto the Land to carry out inspections and any decisions made by Warren Park regarding safety and fitness of use, will be binding. Every attempt will be made to contact any user in Warren Park prior to entry in every situation, and only in a critical emergency will Warren Park be entered without consent of the user.

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